Room Attendant

 Job Description

· Attend daily briefings and takes on daily assigned tasks

· Clean and maintain areas of responsibility according to standards and procedures

· Replenish guest supplies and ensure that guests requests are promptly attended to

· Report damage or malfunction in resort/areas to Supervisor

· Maintain equipment in a proper state of cleanliness

· Maintain a section room report as well as a daily productivity report

· Reports lost and found articles to the housekeeping office immediately

· Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner.

· Report unusual behavior/activities in guestroom, floors/public areas to Supervisor.

· Record room status in allocated section accurately.

· Carry out valet services when required (e.g., delivery of linen, processing laundry orders)

Skills and abilities

· High school education

· Good oral proficiency in both Vietnamese & English language

· No experience is required, training will be provided

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