Room Supervisor

 Job Description

· Lead, train and supervise Room Attendants, House Persons and Laundry Attendants at the hotel to ensure all rooms and public areas meet established cleanliness and quality standards

· Assist the Head of Department in assigning and supervising work in the department.

· Plan, monitor and control departmental operations.

· Control the activities follow to the procedures of the department.

· Monitor work schedules, lost, and found program, stock rooms and carts and designated inventories

· Verify and report status and/or discrepancies of rooms to Hotel Manager and Front Desk Agents

· Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas

· Perform Room Attendant, Laundry Attendant and/or Houseperson duties, as needed

Skills and abilities

· Diploma in Tourism / Hospitality Management

· Proficient in housekeeping procedures and operations

· At least 02 years of experience in the required field.

· Good reading, writing and oral proficiency in English & Vietnamese language

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